[ The PC Guide | The PC
Guide Disk Edition | Pricing and Ordering Information ]
How to Order
Please follow the instructions in this section to place your order for the current
version of the Disk Edition. There are three ways to order: sending payment by mail,
paying by credit card, or using PayPal.
Please, before you order:
- If you are ordering anything other than an individual Disk Edition, please make sure you
check with me for pricing and terms. For
individual orders, CD-ROMs are $33 and downloads $23 for new customers, with update
CD-ROMs costing $12 and download updates being free. Pricing and terms are covered in full detail here
- If you have ordered before and want a download upgrade now, you do not need to follow
the normal order procedure. Just drop me a line and
tell me.
- Be sure that you understand everything you need to know about the Disk Edition. If you
have any questions about what you are ordering, please check the Disk
Edition FAQ, and if the answer is not there, feel free to drop me a line.
- Read and agree to The PC Guide Disk Edition License Agreement.
These are the terms under which this product is made available and you must agree to them
in order to use the Disk Edition.
- Decide if you want to pay by mail, by credit card online, or by PayPal.
For payment by mail:
- Send the appropriate sum in U.S. funds only, to the address below. Remember to
take your $2 or 5% (whichever is greater) cash discount. This means individual
CD-ROMs are $31, downloads are $21, and upgrade CD-ROMs are $10. Funds must be in the form
of a certified check, bank check or money order. Personal checks are accepted for orders
up to $35, provided that they are drawn on a U.S. bank, and that the check has your name
and address imprinted. Please make checks payble to Charles M. Kozierok. I will accept
U.S. dollar cash (bills only) but you send it at your risk. The address to send
to is:
Charles M. Kozierok
2080 Harwood Hill Road
Bennington, VT
05201
- Make sure that your letter contains a clear indication of the address to which I am
sending the CD-ROM (if ordering the CD version), or your email address (for the download
version). If it's not clear there will be a delay while I email you to find out the
address, because I won't just use the return address on the envelope for example. You can
say "use the address on the check" if you like. For downloads, when I receive
your order, I will contact you with password information (provided that you remember to
give me an email address, because otherwise, I can't send you a password!)
- For CD-ROM orders in the US or Canada, please allow two weeks from the time you send
payment until the CD-ROM arrives. For international orders, please allow three weeks.
Usually, you will receive the CD-ROM quite a bit sooner than this. If after 2-3 weeks your
order has not arrived, please let me know.
For payment by credit card (Visa or MasterCard only):
- Access the special Secure Credit Card
Form on my server. A web browser capable of handling Secure Socket Layer (SSL) pages
is required (most newer browsers can do this). SSL helps ensure the safety of the credit
card transaction.
- Fill out the form. Be sure to enter all of the required information, including (for
confirmation) a brief summary of what you are ordering (for example "individual
CD-ROM") and also confirmation of what you understand the cost of the order to be.
This is to be doubly sure that you are getting what you expect at the price you expect.
Please remember that the cash discount does not apply to credit card orders;
sorry.
- Press the "Submit" button on the form--once only, if possible--and the details
of your order will be sent to me. Note that if the form has missing information that I
need to process the order, I won't be able to fill it.
- It may take from one to a few days to process your order. For download orders, I will
send password information immediately after processing. For CD-ROM orders, please allow
1.5 weeks total from the time you submit your order until the CD-ROM arrives. For
international orders, please allow 2.5 weeks. (Usually, you will receive the CD-ROM quite
a bit sooner than this.) If after that much time your order has not arrived, please let me know.
For payment by PayPal follow these steps. Note that it's not really
complicated to use PayPal, but I have listed each step in detail to help those new to the
system. (Note that PayPal may change their pages without notice, so please let me know if
their process has become significantly different from what I have listed here):
- Click here to go
to the PayPal site.
- Click the "Send Money" tab. The "Send Money to Anyone" form appears.
Fill in the fields on this form:
- PAY TO: Enter "ccpp@PCGuide.com"
- AMOUNT: The correct amount in US dollars for what you are purchasing.
This is $33 for an individual CD-ROM ($12 upgrade) or $23 for an individual download
(download upgrades are free). Please remember that the cash discount does not
apply to PayPal orders; sorry.
- RECIPIENT'S LAST NAME: Enter "Kozierok"
- EMAIL SUBJECT: Enter "PayPal Disk Edition Order" or similar.
- NOTE: Tell me briefly what you have ordered: CD-ROM or download,
regular or upgrade, individual or educational license, etc. If you are ordering a
CD-ROM, please include your full mailing address or I won't know where to send it!
- Click the "Continue" button to submit the payment. A confirmation page will
come up, saying "You are sending money to a registered PayPal user" and "We
have verified that the last name you entered matches this PayPal user". (If instead a
message appears saying you are sending money to someone who has not registered, you have
entered the wrong email address under "PAY TO". If you spell my last name
incorrectly--how could that ever happen? :^)--then you'll get an error message.)
If you don't have a credit balance within PayPal large enough to cover the transaction,
you will also get a message saying "! This transaction requires a charge to your
credit card." and a warning that it can take up to 30 seconds to complete the
process. It usually takes less than this, but may take more.
Note: The PayPal system may say I
am "not verified" after you enter me as the recipient. This comes up because I
refuse to give PayPal my bank account number, which I consider personal information, and
which they do not need. Just ignore this; as long as you get the email address and my last
name right, you should be fine.
- Click the "Send Money" button.
- You'll be sent back to the "Send Money to Anyone" form and a message will be
present saying "Your money has been sent".
- For download orders, I should be back to you with a password within 24-48 hours. For
CD-ROM orders, please allow one to two weeks for delivery, especially during holiday
periods.:
Next: Response Time and Delivery
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