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| Troubleshooting the Motherboard and System Devices | CMOS Memory or Real-Time Clock ]
I need to clear the CMOS memory (due to a corrupted BIOS, lost password or other
problem) but do not know how to do this
Explanation: You need to clear the CMOS memory but aren't sure how to do this. It
is sometimes necessary to clear the CMOS due to a lost BIOS password, corruption of the
CMOS memory, or because you set the BIOS settings to values incompatible with your
hardware and now you cannot boot the PC far enough to get into the settings and reset them
(this rarely happens, fortunately).
Diagnosis: How easily you can clear the memory depends on the design of your
motherboard. In some cases it can be easy to do but in other cases very difficult.
Warning: Erasing the CMOS
memory will cause you to lose all settings in the BIOS. Make sure that you only do this if
it is absolutely necessary. Basically, you should only do this if you can't get into the
BIOS setup program due to hardware problems or a lost password.
Recommendation:
- Turn off the PC. Hold down the {Insert} key and then turn the PC on and wait for it to
boot. On some PCs, this will clear and reset the CMOS memory for you. (On most PCs it will
not work, so don't be discouraged.)
- Try the same thing with the {Delete} key. Again, it usually won't work.
- Look in your motherboard or system documentation for any evidence of a CMOS clear
jumper. This is a jumper on the
motherboard that can be used to clear the CMOS memory; many newer motherboards have
them. Follow the instructions for its use as described in the documentation; usually this
means opening the PC, changing the jumper to a special setting, and then booting the PC.
The CMOS memory will be cleared. Then you power the PC down and put the jumper back to its
previous position. If it doesn't work properly when you try it, look here.
- If you do not have a CMOS clear jumper, your next option is to try disconnecting the
CMOS battery. This is easy to do if the battery on the motherboard is removable or
user-replaceable. If you see on the motherboard what looks like a flat round wristwatch or
calculator battery in a holder, that's it. Some older motherboards use batteries that sit
off the motherboard and connect with a wire. If the battery can be disconnected, then
disconnect or remove it. Wait for about two hours (you may need to vary the amount of
time; if two hours isn't enough, try leaving it overnight) and then plug it back in, and
the CMOS should be cleared and reset.
- On some systems, the CMOS battery is integrated within the BIOS chip. You may
have success with removing the chip for a few minutes and then replacing it. Just be very
careful to take anti-static precautions.
- Your motherboard may have a battery that is soldered to the motherboard. You may not see
a battery on the motherboard at all; if this is the case then your motherboard probably
uses a battery that is integrated into the real-time clock chip (or else, you weren't
looking closely enough :^) ). Unfortunately, on a motherboard without a removable battery
and with no CMOS clear jumper, clearing the CMOS memory is difficult to do. At this point
you should contact your manufacturer for technical support.
Warning: Some people will
recommend shorting the leads of the battery to clear the CMOS memory. I do not recommend
this procedure, because shorting things on the motherboard is just generally a dangerous
thing to do. Even removing the CMOS chip has the potential for problems. It really is best
to contact the manufacturer of the motherboard or PC you are using in this situation.
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