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| Troubleshooting Hard Disk Drives | File
System Problems ]
The hard disk's file structures have become corrupted or the data on it is unreadable
(an existing disk volume is acting as if it is unformatted, or there are very serious disk
errors)
Explanation: The hard disk is generating error messages or is otherwise behaving as
if it has become seriously corrupted. An existing, working hard disk may be acting as if
it had been wiped clean, or had been never formatted. Strange error messages or very large
quantities of files may be corrupted or wiped out. Note that small numbers of lost
clusters or other minor file system corruption are often a result of more benign
situations and are discussed here instead.
(Bear in mind that if you don't scan for file systems regularly, they can accumulate and
make the situation look a lot more dire than it really would be if the disk had been
maintained properly.)
Diagnosis: There are a myriad of possible causes for a hard disk that is
experiencing a large amount of corruption; most of them are, unfortunately, pretty
serious. In many cases it is not the hard disk itself but rather an external factor that
is causing the problem.
Recommendation:
- Make sure you thoroughly scan the system for
viruses, using an up-to-date virus scanner. Many viruses take hard action against the
file system. It is a relatively simple thing for a virus to change the disk's major
structures so that it appears empty or invalid.
- Make sure that you are using the correct type of disk utilities. Using a disk utility
not designed for Windows 95 on a Windows 95 system, or using one not aware of FAT32 on a
FAT32 volume, can cause large amounts of corruption on a disk that is otherwise
functioning properly.
- If you have just installed the disk or made changes to the inside of the system, try this troubleshooting section that focuses on common
installation problems.
- If you have just moved a hard disk from an existing system where it used to work, the
problem may be related to a change in how the BIOS references the disk. See here for more on this issue.
- Check for resource conflicts. These can
cause problems with the hard disk.
- Check to make sure the hard disk has been set up correctly in the BIOS.
- Try disabling the enhanced performance settings in the system BIOS, and dropping down to
a lower PIO mode as well. Some of
the settings that don't always work in all machines include Block Mode and 32-bit access.
- Make sure that the IDE cable is not too long. Try swapping the cable or using a shorter
one.
- You may have a real problem with the disk that is causing the difficulty. In my
experience it isn't too typical to find repeated file system problems without a real disk
problem manifesting itself in other ways but it is possible. Troubleshoot
the disk here.
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