[ The PC Guide | Troubleshooting and Repair Guide | The
Troubleshooting Expert | Troubleshooting Specific Components
| Troubleshooting the System Case | Key Lock
]
My system thinks I have a locked key lock but it is unlocked
Explanation: The system is giving an error message or refusing to boot because it
says that the keyboard is locked, or the case is locked, but the key isn't locked.
Diagnosis: This is probably a wiring problem of some sort, or else a motherboard
failure.
Recommendation:
- Turn the key so that it is locked, and then unlock it again, and see if the problem goes
away. If it does, then the key lock or its wiring has become a bit "flaky" and
you may want to discontinue using the key lock or disconnect it.
- Open the case and check the connection from the key lock to the motherboard. This may be
a two-pin or a five-pin connection (with older PCs, the two wires from the key lock are
combined with the two wires for the power LED into a five-pin connector). Make sure the
connector is inserted correctly; check the motherboard manual.
- Disconnect the key lock from the motherboard. This should let you boot the system, but
the key lock will no longer function.
- If the problem persists, troubleshoot the motherboard.
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