[ The PC Guide | Troubleshooting and Repair Guide | General Troubleshooting Techniques ]
General Diagnostic Techniques
This section discusses the rules of thumb that I recommend you employ when you are troubleshooting. These are the general techniques and ideas that can help you solve all sorts of different problems with your PC (and even in other parts of your life...) It often is worth trying these general tips before attempting to find a specific answer to your problem in the Troubleshooting Expert.
Next: Get
to the Root Cause: Ask "Why" Five Times
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